Tuesday, January 31, 2012

...is the customer always right???

Today I experienced a incident where the customer said I did or said something inappropriate to her.   I am feeling frustrated because the customer is not always right.  I didn't say what she wanted to hear, so then I must have said something wrong to her.  As a Business Management major...this made me wonder how I would run a business when dealing with outside customers.  I know that you should always give great customer service but to what extent.  Sometimes I think you should allow the customer to vent their frustrations but not to the point where they are very disrespectful to you or your employees.  This time of the year is always stressful, due to the fact that what you give is never enough....I have had a time to meditate on the situation and I asked myself if I could do it over would I handle it the same way and the answer is yes. 

Its funny how I have to adjust my tone depending on who I speak to because to some people it sounds very intimidating...HA!

So now I sit hoping the next month of crazy foolishness ends pretty soon....and I come out as good as I went in... :-)

My new hair candy....


I got some new hair candy!!! I found this head band in my favorite spot...ROSS DRESS for LESS!!  I love that store....I am always in the purse/shoe/dress section..This picture was taken with my new IPHONE...lol its so clear...

Saturday, January 28, 2012

I choose.......Iphone


After a few weeks of debating.....I decided to get a Iphone....and you know what...I like it...lol  I was a little intimidated because of the touch screen only...but now that its in my hand and I am using it...its like a new toy...I spent all night playing with it....lol

Of course when I can't find something I compare the iphone to my blackberry and make comments about how easy things were to find on the blackberry...lol...I will have to get used to the all touch feature but I am up for the challenge...:-))

Friday, January 20, 2012

Birthday planning...


I love planning for birthdays...especially for mine... So its that time of year again...when I want to do something fun for my birthday.  My birthday is on Feb 11th and my good friend Ingrid was on Feb 14th so we will be celebrating together which make me happy...Evites have gone out and we are up to 6 friends that have signed up to go...I am so excited....I cant tell you any of the plans....when we get back I will give full details...lol

The major problem is packing...I'm the kind of packer that will pack as many clothes that will fit in my big ole suitcase...lol.  I bring a lot of things that I don't need and then it hard for me to choose what I am wearing because of all the clothes I bring...which holds everyone up....Because everyone is taking the time out for me i will try to work on this packing...lol

birthday girls....

Thursday, January 5, 2012

Loving my curls...


I twisted my hair last night with Shea Moisture...I was scraping the bottom of the container to make this happen.  I love my results...I see my hair is growing...thank you "hair gods"!!! I am loving them....

Tuesday, January 3, 2012

Love and Hiphop...

So I saw many of my Facebook and Twitter friends were watching Love and Hip Hop and talking about how sweet the marriage proposal was with Chrissy and Jim and then there were the not so nice comments...People were going off about how long they have been together and he had not asked her to marry him...so of course I had to check the show out...I couldn't just watch that episode I had to watch the show from the start...so I spent the day watching season 1 and then season to get the background of the situation. 

Chrissy was with Jim 6 years before she asked him to marry HER ( that blew me out of the water)...I am very old fashion and I think the man should court the woman and HE should ask her to marry him.  I know that we are in the new era and women are taking thing into the own hands...but there are somethings that I think the man should still do...now there are in year 7 and they still are not married.  The situation is interesting...they have no kids to tie them together and they live together...they are functioning like a married couple......they just have the love i guess....

I think that is why we have to keep everything in decent and in order.  We have to do things the way God ordained us to do them..and yes it can be hard especially if you have down things your way for a long time....but once again...we want different results...so the way we have always done things has to be in the past and we try a new path.....

Sunday, January 1, 2012

Happy New Year!!!




Happy New Year Friends and Family!!!  I am so excited about this year, I know there are great things to come.  I brought in the New Year with my girl Ingrid!!! I love her!!! :-))